Resume

Design, develop, and publish in the LMS, new materials utilizing standards and compliance guidelines ensuring alignment and continuity.

Collaborate with individual and teams as experts in finance and HR to identify training needs, possible performance gaps or opportunities for growth, and process improvements.

Provide In-Person Training Webinar and eLearning to agencies supporting statewide ERP implementation as part of a transformational change initiative. 

Implement principles of andragogy to captivate and maintain learners' attention and motivation.

Administered needs assessment determining business demands to develop long-term direction. 

Developed Employee Handbook with multiple SME iterations and prototype implementation.

Continued client check-ins for future company maturation requirements and advice.

Utilized multiple AI sources to increase client exposure, including but not limited to SEO.

Supported client goals by conferring with university staff to create flexible and effective products utilizing Google/Canva/Microsoft Suite products loaded into corresponding LMS platforms.

Researched various content topics to summarize critical data guiding the visual design for optimal learner comprehension and retention.

Developed of adaptable job aids to increase productivity and efficiency with deliverables.

Formulated multiple SMART goals to continually advance client experience over a 18-week timeline.

Identified possible performance barriers on a weekly basis using a research-based personally developed Performance Improvement Chart, continually suggesting interventions on a rapid basis.

Flexibly reevaluated the success of the implemented interventions as they were rolled out. 

Instructed in-person/Hybrid/eLearning relying on strong oral and written communication skills.

Served on numerous committees, volunteer programs, and clubs utilizing necessary problem solving, detail-oriented record keeping while adapting to my evolving audience.

Prioritized ethical accountability while implementing and reporting on standards-based curriculum.

Investigated current technology to enhance and excel the learner experience.

Increased efficiency of guiding vacationers through face-to-face customer service by redesigning the camper check-in/out process to the busiest state park in Idaho.

Worked in-person, independently, and under limited park management while cohesively guiding volunteers and support staff with tasks.

Maintained timely record-keeping, reservation-related technology, cash and charged fees and general upkeep for visitor experience.

Planned units/modules/lessons based on measurable performance objectives for state-regulated standards with a yearly above-average (district and state) result for each of the years in the building.

Supervised 6th grade department-level employees to guide and manage budgetary needs as well as personal and building goal achievement per district guidelines.

Instructed cooperatively with a hands-on discovery style keeping each individual student in mind. 

Managed individual education (IEP) and 504 plans to provide accommodated opportunities for all.

Served on multiple district committees to advise and investigate the development of robust curricula in both Language Arts (English & Reading) and Earth Science.

Application of Principles of Adult Learning/Principles of Multi-media Design

AI-enhanced Content Revisions

LMS interactions as Student, Instructor & L&D Management roles (Infor, Canvas, PowerSchool, Blackboard, Schoology, TalentLMS)

Content Organization Software (Smartsheet, Microsoft/Google Suite, Service Now)

Content Creation Software (Articulate Rise, Script, Canva, Gamma, PPt, Snagit, Visio)

Communication Software (Slack, Outlook, Google, WebEx, Zoom)

Curriculum Planning with Learning Objective Development

Storyboarding to Create Directive/Receptive/Scenario-Based eLearning Objects

Formative and Summative Evaluation Techniques

Data Analytics from Gathered Learner Responses (Formative and Summative)

Change Management with Intervention Execution

Project Management

Needs Assessment with Root Cause Analysis

Data Mining

Interview Ethics and Question Prompting

Research/Citations

AI-enhanced Prompt Engineering

Collaborative

Empathetic

Confident

Detail-Oriented

Innovation (vs. Invention)

Flexible

Optimistic

Loyal

Interpersonal

Community-minded

Honest with Integrity

Compliance-Aware with Strong Ethics